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Manager of Technical Assistance

*Applications close on December 13th.

Overview

The Reproductive Health Access Project (RHAP) trains, supports, and mobilizes primary care clinicians to ensure equitable access to sexual and reproductive health care, including abortion. RHAP fills critical gaps in clinical education and care delivery by centering communities most impacted by barriers to care. We connect, develop, and support clinicians to become effective leaders in promoting reproductive freedom. We develop practical, evidence-based, patient-centered clinical tools and resources that set a clinical standard in the U.S. and are used worldwide. Our clinical training programs develop primary care clinicians who provide, advocate for, and teach full-spectrum sexual and reproductive health care. Our technical assistance programs creatively address barriers to providing high-quality abortion, contraception, and management of early pregnancy loss (EPL) care in primary care settings. Through our national organizing and mobilizing, we are building a movement to change the way sexual and reproductive health care is provided.

 

Role

As the Manager of Technical Assistance, you oversee the organization’s work supporting primary care clinicians and practices around the US to integrate full-spectrum sexual and reproductive health care, especially abortion and EPL care. With the support of the Director of Programs and Evaluation, you conduct the organization’s technical assistance efforts, including implementing a new virtual learning collaborative program to bring multidisciplinary teams within primary care sites together to build their skills and confidence to dismantle institutional barriers to providing medication abortion and EPL care. You also provide one-on-one technical assistance to clinicians and sites within and outside of the Reproductive Health Access Network (the Network). You play a critical role in developing and maintaining partnerships that promote this work. You will take part in advocacy and organizing efforts within federal-, state-, and city-based coalitions to ensure efforts to expand access to sexual and reproductive health care also meet the needs of primary care settings, especially Federally Qualified Health Centers (FQHCs). 

 

You work collaboratively with all staff members to foster a healthy, productive, and positive work environment. You apply RHAP’s values in all aspects of your work. 

 

Summary of Responsibilities

  1. Work alongside the Director of Programs & Evaluation to plan RHAP’s Virtual Learning Collaborative (LC) to integrate EPL and medication abortion into practice. Primary lead for implementing, managing, and supporting the LC.  
  • Develop and implement LC curriculum, including conducting key informant interviews to inform curriculum development, recruiting facilitators, and adjusting content as needed.
  • Plan and facilitate trainings, workshops, and meetings with diverse primary care and family planning audiences, including clinicians, advocates, administrators, health center leadership, public health professionals, and others.
  • Conduct outreach, recruitment, and selection activities to engage health centers in participating in the LC.
  • Coordinate and attend biweekly LC meetings, including administrative tasks and video-conferencing technology.
  • Assist the Director of Programs and Evaluation in ongoing evaluation activities: designing data collection instruments, conducting interviews, administering surveys, analyzing qualitative and quantitative data, writing manuscripts and reports, and interpreting findings to improve the LC.
  • Participate in dissemination activities: presenting at conferences and webinars, writing op-eds or blog posts, etc.
  • Manage interns, as appropriate.

 

 

       2.Technical Assistance

  • Coach multidisciplinary health center teams, including clinicians and administrators, on navigating barriers, setting implementation goals, and obtaining resources to integrate reproductive health care services into practice. 
  • Provide robust technical assistance to help sites address their unique clinical, legal, and operational needs.
  • Support FQHCs, Title X-funded health centers, and other sites that receive federal funding to understand how to fiscally separate federally-restricted funds, obtain supplemental malpractice insurance, and other compliance considerations to provide abortion care.
  • Monitor technical assistance to report back on progress, efforts, and successes.
  • Conduct outreach and partnership-building to make rapid and effective connections with leaders and experts in the field that can support primary care sites navigate their implementation barriers (i.e., malpractice insurance brokers, local lawyers, Departments of Health leaders, health center Chief Financial Offers or other administrative leaders, etc.)
  • Assist in grant writing and contract development to pursue funding opportunities to support technical assistance efforts.

 

      3.Clinical Tools, Training, and Resources

  • Use LC lessons learned to develop and/or update RHAP resources and tools on integrating medication abortion into primary care settings, including FQHCs.
  • Alongside the Clinical Committee and Programs team, assist in updating or creating clinical tools and resources to support the implementation of sexual and reproductive health services into primary care practice.
  • Work with the Program Coordinator to coordinate medication abortion and EPL workshops for continuing education.
  • Work with RHAP staff and/or partner organizations to coordinate capacity-building trainings for health centers and teams, as needed (i.e. values clarification, options counseling and pregnancy referrals, legal considerations for providing abortion care, etc).

 

       4. Advocacy

  • Conduct state-level research and power mapping to understand relationships, laws, policies, and the overall context of providing abortion care in primary care.
  • Develop, participate in, and maintain strategic partnerships around the country to begin promoting culture change in the FQHC sector to make abortion and EPL care a feasible goal and standard of care in FQHCs.
  • Participate in coalitions and other advocacy and organizing efforts within federal-, state-, and city-based groups to ensure efforts to expand access to sexual and reproductive health care meet the needs of primary care settings, especially FQHCs, alongside the Network as appropriate.
  • Support the dissemination of strategies to hold states accountable for fixing administrative barriers that prevent FQHCs from billing state Medicaid for abortion care (in supportive states).

 

       5. Ethics and Integrity

  • Uphold the Reproductive Health Access Project Code of Ethics in all facets of professional and personal work interactions.
  • Apply a race equity lens in decision-making and priority setting: considering equity implications and effects of implicit bias on marginalized communities within and outside of RHAP.
  • Understand and practice confidentiality concerning non-public information about RHAP, staff, board, supporters, and all other third parties.
  • Demonstrate commitment to the organization’s values as listed in the Introduction to the Code of Ethics.

 

      6. Relationships

  • Maintain respective and collaborative relationships with all RHAP staff, board members, external vendors, and partner organizations, including local and national reproductive health, rights, and justice groups and primary care partners.
  • Serve as an ambassador for RHAP, representing the organization in various external venues and partnerships.
  • Contribute to organizational efforts to foster the conditions and culture to shift mindsets, policies, and practices toward equity, inclusivity, and anti-racism within the organization.

 

Job Qualifications

Community Familiarity: Experience working in or with health centers, especially FQHCs and/or Title X-funded clinics. Interest in working at the intersections between primary care and reproductive health, rights, and justice communities.

Project Management: Experience in working cooperatively and collaboratively with others to plan and execute projects, research, events, or initiatives. Ability to manage others to meet deadlines and project objectives and problem-solve challenges.

Self-direction: Takes initiative in what can sometimes feel like chaotic or ambiguous environments and is motivated to explore solutions instead of waiting for directions. Detail-oriented, patient, highly organized, follows through on all responsibilities, and communicates concerns and challenges if they arise. Is responsive and works quickly and collaboratively.

Communications: Strong overall written and oral presentation skills, and the ability to communicate with people of various backgrounds and experiences. Is an active and thoughtful listener and communicates their thoughts clearly. Able to write and present clearly and effectively for a variety of audiences and formats.

Knowledge: Strong project management skills and experience providing technical assistance or other support to groups in the healthcare field. Knowledge of and experience working in sexual and reproductive health is preferred. Comfortable using spreadsheets (Excel), WordPress, Microsoft Office Suite, and Google Drive. High preference for people with knowledge of FQHC and/or Title X policies and practices. 

Resilience: Able to withstand working in an organization exposed to biased, anti-abortion/reproductive rights beliefs and incidents from external sources.

Collaborative Spirit: Ability to work as an integral part of a team of hard-working, energetic professionals, taking feedback and working with a variety of colleagues with unique backgrounds, experiences, and working styles.

Prioritization and Detail Orientation: Ability to set and meet goals, prioritize, plan, manage, and complete work on deadline and in optimum quality, and communicates clearly should issues arise. Responds to constantly shifting daily events and priorities with strategic thinking, energy, and an open mind.

Commitment to Reproductive Justice: An understanding of and commitment to issues affecting the reproductive health/rights/justice community, as well as an understanding of racism, classism, and other systems of interconnected oppressions, is critical.

Language Ability: Ability to communicate effectively in English is required.

 

Work hours & Compensation

This is a full-time, exempt position that involves travel at times. Entry-level salary is $71,300. Benefits include 20 days of paid time off a year, 10 sick/personal days, 11 paid holidays, employer-covered health, dental, and life insurance, health reimbursement and flexible spending accounts, professional development, and retirement benefits. This is a fully remote position.

 

Work Environment

The Reproductive Health Access Project is a fully remote organization. The physical demands and work environment described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform essential functions.

  • While performing the duties of this job, the employee must be able to work efficiently in a space without significant interruptions, especially during meetings.
  • The employee is required to sit and use a computer for a large majority of working hours.
  • Occasional in and out-of-state travel to conferences and meetings may be required.
  • The employee may be required to work outside for programmatic duties such as tabling.
  • This position is full-time, with the employee’s regular full-time schedule to be approved by the supervisor.
  • The employee will be asked to work evening and weekend hours for special program events or as necessary.
  • Some work at off-site locations may be required (i.e., attending conferences, staff retreats); RHAP aims for accessibility in any off-site location that we have control of, but some of them may not be fully accessible.
  • The employee is regularly required to communicate effectively via computer, via phone, and in person.
  • This role routinely uses standard office equipment such as computers, phones, and scanners. 

The Reproductive Health Access Project (RHAP) is an Equal Opportunity Employer and does not discriminate against any individual based on any non-merit factor and is committed to an equitable workplace where everyone is treated as a respected and valued member of the team. In fact, RHAP actively seeks to build and maintain a diverse staff with regard to race, sex, gender identity, age, ability, religion, national origin, or sexual orientation. In addition to Federal law requirements, RHAP complies with applicable New York State and local laws governing nondiscrimination in employment.

 

How to Apply

Send your cover letter, resume, three references, and a short writing sample to hr@reproductiveaccess.org. Indicate “Manager of Technical Assistance” in the subject line. No phone or email inquiries.

Submit your application by December 13th. 

 

 

 

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