Operations Coordinator

The Reproductive Health Access Project (RHAP) trains, supports, and mobilizes primary care clinicians to ensure equitable access to sexual and reproductive health care, including abortion. RHAP fills critical gaps in clinical education and care delivery by centering communities most impacted by barriers to care. We connect, develop, and support clinicians to become effective leaders promoting reproductive freedom. We develop practical, evidence-based, patient-centered clinical tools and resources that set a clinical standard in the U.S. and are used worldwide. Our clinical training programs develop primary care clinicians who provide, advocate for, and teach full-spectrum reproductive health care. Our technical assistance programs creatively address barriers to providing high-quality abortion, contraception, and management of early pregnancy loss care in primary care settings. Through our national organizing and mobilizing, we are building a movement to change the way reproductive health care is provided.

Role

The Operations Coordinator is the operations backbone of the organization, providing support to every department and all team members to ensure smooth day-to-day administrative and organizational operations. This role fills critical logistical needs for the organization, including financial, IT, and HR functions. This role supports the Executive Director and works with all staff to foster a healthy, productive, and positive work environment.

The person in this role must have a deep understanding of and ability to practice confidentiality as it pertains to non-public information about RHAP, staff, and all other third parties. Throughout all of their work, the Operations Coordinator will apply the organization’s values.

This position reports directly to the Executive Director.

 

Responsibilities

 

Administrative and IT

  • Coordinates the organization’s equipment, technology, software, and data security.
  • Maintains secure storage of organizational records and files.
  • Answers main phone lines, monitor general organizational email inboxes, and maintain organizational calendars.
  • Contributes to updating, developing and ensuring compliance with organizational policies and procedures.
  • Picks up and processes the organization’s mail (at least bi-weekly), deposit checks.

Financial

  • Performs organizational bookkeeping, processes outgoing expenditures, tracks incoming payments, and monitors the organization’s bank account balances.
  • Supports annual audit preparations and tax, insurance, and 403b filings.
  • Processes bi-weekly payroll.

Human Resources

  • Coordinates recruitment, onboarding, and orientation for all new staff, consultants, and interns.
  • Coordinates staff benefits, maintains personnel files and timekeeping system.
  • Coordinates organizational compliance with state and local employment laws.

Other duties as assigned.

 

Job Qualifications

Knowledge: Understanding of or interest in organizational operations, administration, finance, bookkeeping, and technology. Experience with QuickBooks, DropBox, GSuite, Microsoft Office preferred. Familiarity with Apple computers strongly preferred.

Community Familiarity: Experience or interest in working and/or learning to work with primary care, reproductive health, rights, and justice communities, as well as an understanding of the dynamics between these communities.

Project Management: Experience in working cooperatively and collaboratively with others to plan and execute projects, events, or initiatives. Ability to meet deadlines and project objectives and to problem-solve challenges.

Self-direction: Takes initiative and is motivated to explore solutions instead of waiting for directions. Detail-oriented, patient, highly organized, follows through on all responsibilities, and communicates concerns and challenges if they arise. Is responsive and works quickly and collaboratively.

Communications: Strong overall written and verbal skills, and the ability to communicate with people of various backgrounds and experiences. Is an active and compassionate listener and communicates their thoughts clearly.

Resilience: Able to withstand working in an organization exposed to biased, anti-abortion/reproductive rights beliefs and incidents from external sources.

Collaborative Spirit: Ability to work as an integral part of a team of hard-working, energetic professionals, taking feedback and working with a variety of colleagues with unique backgrounds, experiences, and working styles.

Prioritization and Detail Orientation: Ability to set and meet goals, prioritize, plan, manage, and complete work on deadline and in optimum quality, and communicates clearly should issues arise. Responds to constantly shifting daily events and priorities with strategic thinking, energy, and an open mind.

Commitment to Reproductive Justice: An understanding of and commitment to issues affecting the reproductive health/rights/justice community, as well as an understanding of racism, classism, and other systems of interconnected oppressions is critical.

Language Ability: Ability to communicate effectively in English is required

 

Work hours & compensation

This is a full-time, non-exempt position that involves travel at times. The starting salary is $54,100.  Benefits include 20 days of paid time off a year, 10 sick/personal days, 11 paid holidays, employer-covered health and dental insurance, health reimbursement and flexible spending accounts, life insurance, professional development, and retirement benefits. A one-time reimbursement to set up a home workspace and an ongoing one to help offset home phone and internet costs will be provided. This is a fully remote position, but this employee must be able to regularly (minimum bi-weekly) travel to New York City to pick up mail and to go to the Administrative Storage Location as needed.

 

Work Environment

The Reproductive Health Access Project is a fully remote organization. The physical demands and work environment described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform essential functions.

  • The employee is required to sit and use a computer for a large majority of working hours.
  • Occasional in and out-of-state travel to conferences and meetings may be required.
  • The employee may be required to work outside for programmatic duties such as tabling.
  • This position is full-time (40 hours a week), with the employee’s regular full-time schedule to be approved by their supervisor.
  • The employee will occasionally be asked to work evening and weekend hours for special program events or as necessary.
  • Some work at off-site locations may be required; RHAP aims for accessibility in any off-site location that we have control of, but some of them may not be fully accessible.
  • The employee is regularly required to communicate effectively via computer, via phone, and in person.

 

Application Instructions

Send cover letter, resume, contact information for three references, and a short writing sample to hr@reproductiveaccess.org. In your cover letter, please let us know where you heard about this position. Indicate “Operations Coordinator” in the subject line. Applications are due by September 14, 2022. Only complete applications will be reviewed. No phone or email inquiries.

This position will have two rounds of rolling interviews and is available to be filled immediately.

 

The Reproductive Health Access Project (RHAP) is an Equal Opportunity Employer and does not discriminate against any individual based on any non-merit factor and is committed to an equitable workplace where everyone is treated as a respected and valued member of the team. In fact, RHAP actively seeks to build and maintain a diverse staff with regard to race, sex, gender identity, age, ability, religion, national origin or sexual orientation. In addition to Federal law requirements, RHAP complies with applicable state and local laws governing nondiscrimination in employment.

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